Our 30-Day

 

Money Back POLICY

 

 

Our 30-Day
Money Back Policy

Our 30-Day Money Back Policy

All change-of-mind refunds are issued at the discretion of ALMA International Pty Ltd. We reserve the right to refuse a refund for a Change of Mind request if the items are NOT returned in their original condition and NOT within 30 days of the purchase date.

Make sure you include the reason for requesting a refund or exchange and include your Email address!

If you bought online, we will issue a refund once we have received the items and have processed your request.  We take no responsibility for returns lost in the delivery process. You will need to contact your delivery provider to locate your parcel.

To protect your return from damage during delivery, please use strong external packaging. Please send your returned item to:

ALMA International Pty Ltd
PO Box 1455
Cleveland
Queensland 4163
Australia

For all returns that relate to a change of mind, postage must be paid for by the returnee and will not be refunded. We also recommend you obtain proof of postage to track your return.

We will notify you by email when we have processed your refund.

Our 30-Day
Money Back Policy

All change-of-mind refunds are issued at the discretion of ALMA International Pty Ltd. We reserve the right to refuse a refund for a Change of Mind request if the items are NOT returned in their original condition and NOT within 30 days of the purchase date.

Make sure you include the reason for requesting a refund or exchange and include your Email address!

If you bought online, we will issue a refund once we have received the items and have processed your request.  We take no responsibility for returns lost in the delivery process. You will need to contact your delivery provider to locate your parcel.

To protect your return from damage during delivery, please use strong external packaging. Please send your returned item to:

ALMA International Pty Ltd
PO Box 1455
Cleveland
Queensland 4163
Australia

For all returns that relate to a change of mind, postage must be paid for by the returnee and will not be refunded. We also recommend you obtain proof of postage to track your return.

We will notify you by email when we have processed your refund.